Frequently asked questions

For small and medium-sized businesses in Germany that do good work but aren’t found often enough, or that lose too much time on routine tasks. For example, trades businesses, medical practices, salons, restaurants and cafés, retail shops, law firms and tax advisers.

If you’re not sure whether we’re a good fit, we’ll clarify that in the free analysis.

Yes, it costs nothing and commits you to nothing. We review your Google profile, your reviews, website and social media, as well as how easily you can be found locally. We show you where enquiries are being lost and which tasks can be automated.

At the end, you receive an honest recommendation of what makes sense first, or whether nothing is needed right now.

The packages build on each other: with “Visible”, you get found on Google and build trust through reviews. “Growth” adds regular social media content, including production. “Edge” adds paid advertising on Google or Meta.

You don’t have to decide in advance. After the analysis, we’ll recommend the package that fits your goal and budget.

Not for long: all packages can be cancelled monthly, with no minimum term.

For “Growth”, we recommend planning for at least three months, because social media only works with consistency. But that is just a recommendation, not an obligation.

All prices are net, plus VAT. Not included are the advertising budget (the money that goes directly to Google or Meta) and messaging and AI costs for automations (e.g. WhatsApp, text messages). One-off projects such as a new website, a photo shoot or branding are available on request.

There are no hidden costs. We discuss everything that comes up with you in advance.

That depends on the measure: you will often see a well-maintained Google profile and the first new reviews within the first few weeks. Better rankings in local search usually develop over a few months. Ads bring in visitors from day one, but are refined step by step over several weeks.

We’ll tell you honestly in advance what is realistic.

No reputable agency can guarantee specific customer numbers, as they also depend on your offer, your market and your competition.

What we do promise: we work transparently and show you every month, in an easy-to-read report, what has happened and what comes next. If it isn’t paying off for you, you should be able to see that clearly. Because all packages can be cancelled monthly, you aren’t taking on a long-term risk.

As little as possible. At the start, we need some information, access details and, if applicable, photos from you. After that, we take care of planning, creation and upkeep. You only approve what is published in your name.

The free analysis is an overview of your visibility and possible improvements.

The digitalisation check goes deeper: we map two to three of your recurring processes in detail and show the effort, costs and benefits of automating each one. The check is chargeable. If you then commission an automation, we credit its full cost towards it.

No. We set everything up and look after it on an ongoing basis. The monthly support covers monitoring, adjustments and troubleshooting. What you’ll mainly notice is that tasks like invoices, appointment reminders or review requests simply get done.

Yes. Each automation can be booked on its own, with a one-off set-up and a small monthly support fee. One automation is already included in the “Growth” package, and up to two in “Edge”.

You do. Your Google profile, your social media accounts and the content created for you remain your property, even if you end our collaboration.

You write to us via the contact form or by email. We get back to you within 24 hours (on working days) and arrange an appointment for the free analysis. Afterwards, you decide in your own time whether and how to proceed.